Excellent Service Awards (Retail)

The Singapore Retailers Association has yet again successfully concluded another cycle of the Excellent Service Awards with close to 3500 winners from 122 companies this year. We congratulate these exemplars who tirelessly dedicate themselves to deliver exceptional customer service. 

Truly a job well done to all our winners!

On behalf of the SRA, we would like to convey our gratitude to all our Presenters, Supporters from SPRING Singapore, and all Excellent Service Partners, this Event would not have been successful without your presence and support. 


The Qualifying period for the Excellent Service Awards 2018 will be opened from:

1 April 2017 to 31 March 2018 

The Nomination period for the Excellent Service Awards 2018 will be opened from:

1 April 2018 to 30 April 2018 

For More Details, please contact Miss Elise Lee | Tel: 6360 0182  |  E-mail: elise@sra.org.sg 

Do Click on the following link for more details on the application process 

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Looking forward to seeing you again next year!



The deserving Finalists of the SRA Service Superstar Awards 2017 are: 


Ms. Kamisah Binte Samat - Branch Manager, Singapore Post Limited


Ms. Krishnavane d/o S K Rajoo - Concierge Service Officer, Far East Malls Pte Ltd





Ms. Norlinda Binte Zainuddin - ION Orchard Concierge, Orchard Turn Developments Pte Ltd


CONGRATULATIONS to all our Service Superstar Finalists & Winner!



Do click the following links to view the full range of the photographs taken

15 Nov PM Session 1

16 Nov AM Session 2

16 Nov PM Session 3

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Kindly find the Opening Address and Welcome Address Included in the attachments below given by Ms. Sim Ann,  Senior Minister of State, Ministry of Culture, Community and Youth & Ministry of Trade and Industry & Mr. R Dhinakaran, President, Singapore Retailers Association, respectively.